Quote:
Originally Posted by soonbeng
If a licensed Geylang PRC girl doesn't give good service can I partly blame the OKTs of the house? Because I think the OKTs don't train/brief their PRC girls to give good service to us.
Do you realise the counter staff of McDonalds hamburger restaurants are mostly courteous. In fact most fast food restaurants. I think it's their corporate training that teaches all their staff to be courteous.
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Well said, in a service oriented industry
When the staff is not performing up to a reasonable expectation , its a reflection of the entity.